Topics Covered

  • Managing Recruitment and Selection
  • Employee Induction
  • Performance Management / Employee Development
  • Developing Leadership skills
  • Employee Motivation Techniques
  • Managing Teams
  • Managing Conflict
  • Mentoring
  • Training
  • Time Management

The programme can be delivered over a 4 day period (10am-4pm).
The programme consists of two modules:
1. Managing People
2. Introduction to Mentoring

This extremely popular programme is a Level 7 Minor Award (10 credits) developed and delivered by Letterkenny Institute of Technology (LYIT) in collaboration with Retail Ireland Skillnet. It is primarily a work based learning programme aimed at equipping the learner with the necessary practical skills to excel in managing and mentoring people. Topics covered reflect best practice in relation to the key areas relevant to managing and mentoring people.

Upon successful completion, learners will be awarded their Level 7 Certificate in Managing and Mentoring People.

The programme is aimed at business owners, managers, trainee/assistant managers, team leads, HR specialists and other management level employees.


Learners prepare a Work Based Portfolio demonstrating how they have implemented learning from the course into their own workplace.
This assessment encourages the learner to make instant improvements in the workplace.


The programme can be delivered “in-house” with relevance put on organisations own policies and procedures numbers permitting (usually minimum of 20). Alternatively if an organisation is unable to put 20 of their own employees on the programme, we can make arrangements to share the delivery with another organisation. Each topic is delivered in a workshop environment where real life examples are used to illustrate best practice.

“I really enjoyed the course. The course was a great introduction to mentoring and gave me a clear understanding of what is required for a mentoring programme. The practice mentoring sessions we did on Day 2 of the course were invaluable in preparing me to mentor. The elements of the Managing people module I found most useful were how to manage staff efficiently as well as the dynamics of teams”.

Agnes McGinley, Donegal County Enterprise Board

For More Information

please contact:
Oran Doherty
Work Based Learning Facilitator
Lettekenny Institute of Technology
Phone: 074 9186707

Application forms available here

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All the training is 50% funded

from the National Training Fund, through the Department of Education and Skills.

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