Apprentice Information

Apprenticeship in Retail Supervision

INFORMATION FOR APPRENTICES

What is the Apprenticeship in Retail Supervision?

The Apprenticeship in Retail Supervision is a two-year Level 6 programme targeting existing retail employees seeking managerial positions in retail. This innovative programme provides aspiring retail supervisors with the knowledge, skills and competencies to excel in the modern retail environment. It has been designed by retailers and work-based learning experts to ensure that the programme content is current, innovative and practical.

The Apprenticeship combines classroom and on-the-job learning. The Apprentice must attend classroom-based workshops which are delivered in 2-day blocks over 23 – 24 days per year in either Dublin or Galway (Year 1 – 24 days and Year 2 – 23 days). Apprentices also must complete workplace tasks as part of on-the-job learning to develop the competencies and practical application in the retail environment.

The Apprenticeship programme commenced in September 2019 with employees from a wide range of retail organisation including Maxol, Marks and Spencers, Aurivo, Woodies, Smyths, Corrib Oil, Spar, EZ Living, Argos, Aramark, Horkans Garden Centre, Musgrave, Supermacs, Tesco, Debenhams, Mothercare, and independent retailers from around Ireland.

This Apprenticeship programme is developing the future leaders in retail. The modules covered over the two years provide apprentices a strong theoretical underpinning of each topic and practical application in the retail environment. There are fifteen modules covering a wide range of retail fundamentals including omni channel marketing, supervision, sales, customer experience and financial decision making.

On completion of the programme, apprentices will attain an Advanced Level 6 Award which is recognised nationally and internationally. This Apprenticeship programme offers excellent progression routes. Graduates from the Apprenticeship in Retail Supervision can gain access onto Year 2 of the Retail Management Practice Degree. This means that you can graduate with an Apprenticeship and a Degree all within 4 Years.

Modules

Modules are delivered in the classroom from September to May/June. Apprentices complete one module at a time (e.g. Retail Customer Experience in September, Retail Professional Selling in October and Retail IT in November). Classroom days are scheduled from 10am – 5pm on retail friendly dates.

Learning Modules Year 1

  • Programme Induction
  • Retail Professional Selling
  • Retail Customer Experience
  • Retail IT
  • Communications for Retail
  • Legal Issues in Retail
  • Safety, Health & Welfare
  • Retail Supervision

Learning Modules Year 2

  • Retail Pharmacy *
  • Food Safety & HACCP *
  • Retail Merchandising *
  • Retail Security *
  • Finance & Decision Making
  • Omni-Channel Marketing
  • Retail Supervision 2
  • Capstone Module

* Elective Module 

Who should apply for the Apprenticeship?

The Apprenticeship in Retail Supervision is designed for people already working in retail seeking managerial roles in their organisation. Retail employees cannot directly apply for this Apprenticeship programme.

All applications must come directly from the retailer, as apprentices must be sponsored for the duration of the two-year programme.

School leavers and career switchers wishing to apply for the programme must have secured employment with a retailer willing to sponsor you for the duration of the programme.

How much does it cost to complete the programme?

There is no cost associated with registering for the Apprenticeship in Retail Supervision.

Where is the Apprenticeship in Retail Supervision delivered?

The Apprenticeship in Retail Supervision programme is delivered in two locations.

Dublin - Retail Ireland Skillnet

Griffith College City Education Centre
25 Wolfe Tone Street
Dublin 1
D01 X9K7

Galway - Retail Ireland Skillnet

Galway Business School
Salthill
Co. Galway
H91 CDW4

Entry Requirements

Applications to enrol an Apprentice must come from a retailer. All apprentices must be sponsored by a retailer for the duration of the two-year programme.

The entry requirements to enrol on the programme:

  • Applicants must be 18 years or older to obtain a place on the programme
  • Grade O6/H7 or above in 5 Leaving Certificate subjects (including Maths F2/06/H7 along with English or Irish 06/H7) or a full QQI Level 5 or higher qualification
  • Mature applicants aged 21 years and with 3 years relevant retail work experience
  • International applicants must present the equivalent of a full Level 5 qualification or higher. Learners for whom English is not the first language must demonstrate proficiency in English. Applicants should achieve a minimum of a grade B2 in the Oxford English Test or equivalent in other recognized English Tests
  • Recognition of Prior Learning will also be considered as part of entry requirements

How do I apply?

If you are working in the retail sector and want to apply, please check with your employer if they are participating in the programme. All applications to enrol an Apprentice must be made by the retail employer.

For more information, download the Programme Booklet or visit the Employers Information.

Benefits of the Apprenticeship

Career Advancement

Develop your skills and competencies to become a leader in retail.

Business
Focused

Develop skills and knowledge across a wide range of retail disciplines.

Earn
and Learn

Work full time and acquire a recognised qualification.

Professional
Qualification

Graduates attain a Level 6 Advanced Certificate in Retail Supervision.

Pathway of
Progression

Progress to year 2 of the Retail Management Practice Degree.

Common Questions

10 Facts You Should Know about the Apprenticeship in Retail Supervision

The Apprenticeship in Retail Supervision programme is delivered in two locations.

  • Dublin - Retail Ireland Skillnet Griffith College City Education Centre 25 Wolfe Tone Street Dublin 1 D01 X9K7
  • Galway - Retail Ireland Skillnet Galway Business School Salthill Co. Galway H91 CDW4

Your rate of pay is determined by your employer.

The programme is open to individuals working in retail. If you are a school leaver or a professional wishing to switch careers, you must be sponsored by a retailer. If you work in retail, check with your employer to see if they are participating in the programme. Employers can register their interest in the programme by completing the Register your Interest Form.

Apprentices will attend 23-24 classroom days per year (24 days in year 1 and 23 days in year 2). The programme is delivered one module at a time between September and June (typically 2-3 days per month 10am-5pm). For example, in September the Retail Professional Selling Module is delivered over three days. Then the Retail Customer Experience Module will be delivered over three days in October and so on.

With the support of the Workplace Mentor, five tasks per module must be competently completed by the Apprentice.

Yes, you must complete online lectures as part of each module. Online classes will take place on a certain date and time which will be communicated to you based on your region. Each online class lasts approximately 2 hours. Attendance is compulsory for all online classes.

This programme takes a different approach to training and education. In keeping with the apprenticeship model, apprentices will undertake workshops that address the practical aspects of retail. Our highly experienced team of tutors will offer guidance and support throughout the programme. At the start of the programme you will complete a 3-day induction module to ensure you are comfortable and fully prepared for the programme.

The Workplace Mentor will act as a role model and workplace coach for apprentices over the two years. They should provide guidance and help in applying knowledge obtained in the classroom and in the retail environment with the completion of workplace tasks.

The workplace tasks bring to life the knowledge and theory acquired in the classroom. The role of the Workplace Mentor is to decide whether an Apprentice is competent and can demonstrate their ability to successfully complete tasks. Apprentices should be working very closely with their Workplace Mentor over the two years.

Yes, it is possible to change employers and pick the apprenticeship back up again, providing your new employer an Approved Employer (Approved by the SOLAS Authorised Officer from the local ETB). It is best to contact Retail Ireland Skillnet to discuss your options in advance of making any changes.

This Apprenticeship offers an exciting retail career pathway for you. Within 4 years you can graduate with an Advanced Level 6 Award in Retail Supervision and a Degree in Retail Management Practice.

To request more information, please complete the form below

or contact the Retail Ireland Skillnet team directly at Tel: 074 9176853 or Email: info@retailirelandskillnet.com

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