QQI LEVEL 7 | Duration: 4 Days

Managerial Behaviour & Effectiveness

Developed and delivered by Letterkenny Institute of Technology (LYIT) in collaboration with Retail Ireland Skillnet.

An understanding of the behaviour of individuals and groups within the organisational setting and emergent issues pertaining to both is an essential role of modern managers. This module aims to equip learners with the requisite skills to effectively manage both individuals and groups in the workplace, ensuring the efficient running of the organisation.

National Framework Level: QQI Level 7
Duration: 4 Days
Location: Nationwide Delivery Available
Price: €350

Upcoming Dates & Locations

Contact us today to book this course or find out more information.

On successful completion of this module the learner will be able to:

  1. Critically evaluate the factors that are shaping modern management and the requisite skills necessary to manage individuals and groups in the organisation as a result
  2. Describe the various factors impacting the behaviour of individuals in the organisational setting
  3. Evaluate how effective delegation occurs in the organisational setting
  4. Differentiate between groups and teams in the workplace and explain how groups can be developed into effective teams
  5. Explain the process by which managers identify and select competent employees
  6. Describe the relationship between employee reward and performance in the workplace
  7. Explain how managers can effectively manage the processes of change and innovation in the workplace

This course is delivered over 4 days – 2 sets of 2-day training sessions.


Leaving Certificate (Minimum Five O6/H7 English or Irish O6/H7 Maths F2/O6/H7 or QQI/FET Level 5) OR equivalent qualification.

Candidates who do not meet the above entry requirements may be admitted to the programme on the grounds of mature years (0ver 23 by 1st January in the proposed year of entry), if they have attained appropriate experience, preferably in a business environment

Duation: 4 days training delivered over 2 sets of 2 days

Location: Courses are available at various locations throughout Ireland.

National Framework Level: QQI Level 7

For more information about this course, please complete the form below

or contact the Retail Ireland Skillnet team directly at Tel: 074 9176853 or Email: info@retailirelandskillnet.com

Retail Ireland Skillnet would love to send you marketing information on courses, exclusive offers and the latest information by email, SMS, phone and other electronic means. Please let us know if you would like us to contact you or not, by selecting all or any of the options below:

Your details will only be used by Retail Ireland and will not be shared with any other third party. You will have the right to change your preferences or unsubscribe at any time. See our Privacy Policy for more.