Retail Ireland Industry Certified | Workshop

Retail Security & Loss Prevention



This course is delivered as a one-day workshop

The objective of this Retail Security & Loss Prevention Workshop is to equip learners with an understanding and practical knowledge of:

  • Retail Loss – The causes and impacts
  • Shoplifting and Fraud
  • Internal Theft – Motivations, deterrence and detection
  • Security – Assessing the business specific risks

Typically, we require a minimum of 12 learners (and maximum of 20 learners) when delivering the programme. If your organisation requires a small number of places and is prepared to share places with other retail organisations, please contact us for further information.

For information about this course please get in touch with us on 0749176853, email or fill out the query form below.

Awards: Certified by Retail Ireland Skillnet
Delivery: Workshop
Cost: €175 per person (Group discount available)
Duration: One-day Workshop

Retail Loss

  • What is retail loss?
  • What are the main causes?
  • What is the impact of retail loss in the evolving retail environment?

Shoplifting and Fraud

  • Identifying suspicious behaviour
  • Deterring shoplifting by customer service/experience
  • Citizen’s arrest and ASCONE
  • Is arrest the correct approach?
  • Defamation and wrongful arrest in Ireland
  • Fraud – Sleight of hand, credit card fraud, refund fraud, bogus visitors/callers

Internal Theft

  • Motivations to commit employee theft
  • Internal theft evolving methods
  • How can internal theft be prevented?
  • Whistleblowing
  • Technologies – Data analytics, CCTV etc.


  • The security risk assessment
  • Conflict resolution
  • Management of critical incidents
  • Understanding what is not normal

Candidates attend a one-day workshop

€175 per person - Discount available for larger groups of 12 or more people

Retail Ireland Skillnet can deliver this one-day workshop at a time and place that best suits your organisations requirements

Industry Certified by Retail Ireland Skillnet

Please complete the form below to request enrollment

or contact the Retail Ireland Skillnet team directly at Tel: 074 9176853 or Email:

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