QQI LEVEL 5 | Course Code: 5N1619

Retail Selling

This course can delivered by the following methods...

Training Partnership

Annual subscription to full suite of Occupational Accredited Work-based Training.

Workshops

Occupational accredited training delivered regionally by Retail Ireland Skillnet.

The retail selling skills training course is designed to help people working in the retail industry improve their selling skills to maximise sales for their businesses. As the consumers shopping habits continue to change and the lines between instore and online continue to blur, it is essential that retail employees are equipped with selling skills to optimise the life-time value of the customer across all channels.

Course Code: 5N1619
National Framework Level: QQI Level 5
Duration: Self-paced

This programme is a QQI component (minor) award, certified at Level 5 on the national framework of qualifications – see www.nfq.ie  and is one of 8 components of major award 5M2105 – Retail Practice.

  • 8 steps of selling
  • Improving product knowledge
  • Retail ethics
  • Making a sale
  • Online selling techniques
  • Handling payments
  • Dealing with difficult situations
  • Handling refunds
  • Improving customer loyalty
  • Legal responsibilities

This course is delivered through;

  • Training Partnership: Assessors are trained to mentor employees instore through the work-based programme.
  • Workshops: we can deliver this course in various locations throughout Ireland, costing €145 per learner.

If you would like to find out more information or discover how we can offer bespoke training for your business, please contact the Retail Ireland Skillnet team on 0749176853 or email info@retailirelandskillnet.com

Training Partner: We consider two factors when quoting retailers who want to become a Training Partner:

  • How many employees will be completing training?
  • How many courses does the retailer want to complete?

Workshop: the customer service workshop costs €145 per learner to complete the two-day QQI certified course.

Let us tailor the perfect training plan for your organisation, contact us today by emailing info@retailirelandskillnet.com or telephone 0749176853.

Learner should have reached the standards of knowledge, skill and competence associated with the preceding level of the National Framework of Qualifications. This may have been achieved through a formal qualification or through relevant life and work experience in a retail environment.

Training Partnership: Organisational Paced Learning
Workshop: Over 2 days

Location: Nationwide

National Framework Level: QQI Level 5

For more information about this course, please complete the form below

or contact the Retail Ireland Skillnet team directly at Tel: 074 9176853 or Email: info@retailirelandskillnet.com

You can select multiple options below

Retail Ireland Skillnet would love to send you marketing information on courses, exclusive offers and the latest information by email, SMS, phone and other electronic means. Please let us know if you would like us to contact you or not, by selecting all or any of the options below:

Your details will only be used by Retail Ireland and will not be shared with any other third party. You will have the right to change your preferences or unsubscribe at any time. See our Privacy Policy for more.

RETAIL IRELAND SKILLNET

Retail Ireland Skillnet (formerly Ibec Retail Skillnet) was created to develop and deliver training and education programmes for those employed in the retail sector. Since our foundation in 2000, we have worked with over 1,000 Irish retailers in developing their training and education programmes. Moreover, we have supported over 20,000 people in the retail sector gain a qualification.

CONTACT US

COLAB, LYIT,
Port Road, Letterkenny,
Co. Donegal, Ireland 

Tel: 074 9176853
Email: info@retailirelandskillnet.com

Opening Hours: Mon-Fri 9am-5pm

QUICKLINKS

NEWSLETTER

Recieve our latest news from Retail Ireland Skillnet straight to your inbox

By subscribing to our newsletter, you agree to allow us get in touch with you and to provide updates and marketing via email and customised online advertising. You can change your mind at any time by clicking the unsubscribe link in the footer of any email you receive from us, or by contacting us at info@retailirelandskillnet.com. See our Privacy Policy for more.

Design by mannadesign.net © 2018 Retail Ireland Skillnet.  All rights reserved.
TOP