Retail Supervision Workshop

The aim of this two-day programme is to equip existing and aspiring retail supervisors with the fundamental skills, knowledge and competencies required to supervise in a wide range of retail environments.
Retail-Supervisor
This two-day workshop provides a comprehensive insight into the core skills, knowledge and competencies required to supervise in a wide range of retail environments. The workshop is designed to be practical and interactive featuring workplace tasks, peer learning, best practice scenarios, and real-life learning examples. This workshop will help current and aspiring retail managers to capture the retail supervisory skills required to succeed within their role.

The workshop is structured to cover a wide range of supervisory skills, including leadership, communication, team management, performance evaluation, conflict resolution, and more. By the end of the workshop, participants will have gained practical knowledge and skills that can be applied to their role in retail management. We are delighted to offers retailers booking group workshops the opportunity to tailor the content to address their own organisational customer experience requirements.

Key Themes:

Day 1: Topic Indicative Content
  • Introduction to Supervision
  • What is the role of the Supervisor?
  • Styles of Supervision
  • Supervisor Leadership Traits:
  • Communication to Influence
  • Interpersonal Skills
  • Integrity
  • Adaptability/Innovative/Creative
  • Emotional Intelligence
  • Delegation What can be delegated?
  • What cannot be Delegated?
  • Guidelines when Delegating
Day 2: Topic Indicative Content
  • Business Planning and Organising
  • The Planning Process
  • SWOT Analysis
  • Operational and Strategic Planning
  • Organisational Structure and Design
  • Time and Priority Management
  • Supervising Teams
  • Ingredients for a Successful Team
  • Getting the most from your team
  • Employee Motivation
  • Managing Conflict

Target Audience: Current or Aspiring Supervisors or Team Leaders

  • Dublin – 2-day workshop:

        Day 1: Wed 19th June & Day 2: Wed 26th June, 10am-5pm each day

COST:
Location For Groups up to 20
Online €1,600
Classroom (Company Venue) €2,200
RIS Training Venue €3,000
Maximum Numbers:
  • 20 is the maximum number of learners an organisation can enrol in a single workshop.
  • On occasion we have workshops scheduled where retail employees from different organisations join the same workshop, the price per person is €150 for online and €175 in a RIS Training venue.
For more information please get in touch with the team at Retail Ireland Skillnet on 074 9176853, email info@retailirelandskillnet.com or fill out the query form below.
2 Day Workshop  
Online or In-person
No Entry Requirements
Certified by Retail Ireland Skillnet

Need more information about this workshop?

Complete the form below or contact the Retail Ireland Skillnet team directly at Tel: 074 9176853 or Email: info@retailirelandskillnet.com
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