Training Options

Retail Ireland Skillnet offers a wide range of certified work-based training and education programs designed specifically for the retail sector.

Customer Facing Employees

Training for employees working directly with customers, including people working in customer service, sales, warehouse, safety and health, digital marketing, security, forecourt, food and merchandising roles. The suite of Level 5 Occupational courses have been specifically developed for customer facing retail employees.

Courses available include:

Retail Customer Service, Retail Selling , Retail Digital Marketing (available e-learning), Safety and Health (available e-learning), Retail Communications, Retail Security, Retail Display, Work Experience, Warehousing, Personal Effectiveness

Contact a member of team and discover how we can support your training needs.

Get in Touch All Courses

Courses Available

Team Leaders and Management

Developing employee’s potential at all levels of the business is critical. Our Retail Management Practice Degree and suite of Short Courses have been designed to deliver practical work-based improvements for the business and stronger leadership skills in the learner.

Courses available include:

Degree – 3 Years Ordinary and 4 Years Honours:
Bachelor of Business in Retail Management Practice

Short Accredited Courses delivered over 4 days:
Managing & Mentoring, Social Media Marketing, Online Marketing, Digital Photography, Train the trainer Assessor Workshop, Managerial Behaviour and Effectiveness

Contact a member of team and discover how we can support your training needs.

Get in Touch All Courses

Courses Available

Leadership Team and Owner

Retail is evolving at a rapid pace. The ongoing changes are impacting how we engage with customers along with every function within the retail environment. It is imperative that retail leaders equip themselves with the digital knowledge, leadership skills and innovative mindset required to remain relevant in today’s retail landscape.

Contact a member of team and discover how we can support your training needs.

Get in Touch All Courses

Courses Available

For more information about our courses, please complete the form below

or contact the Retail Ireland Skillnet team directly at Tel: 074 9176853 or Email: info@retailirelandskillnet.com

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RETAIL IRELAND SKILLNET

Retail Ireland Skillnet (formerly Ibec Retail Skillnet) was created to develop and deliver training and education programmes for those employed in the retail sector. Since our foundation in 2000, we have worked with over 1,000 Irish retailers in developing their training and education programmes. Moreover, we have supported over 20,000 people in the retail sector gain a qualification.

CONTACT US

COLAB, LYIT,
Port Road, Letterkenny,
Co. Donegal, Ireland

Tel: 074 9176853
Email: info@retailirelandskillnet.com

Opening Hours: Mon-Fri 9am-5pm

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