90% want improved customer service
Monday, 02 July 2018
The results are in from a recent poll conducted on Retail Ireland Skillnet Facebook page, where we asked our followers if they felt retailers could improve their customer service standards? The poll ended with a resounding 90% of voters backing the need for change in retailer’s customer service standards. The question is where do retailers
- Published in General Retail, Leadership, Retail Training Programmes
Mothercare Ireland Mahon Point Presentation
Thursday, 21 June 2018
On Monday 11th June 2018, the fabulous team at Mothercare Ireland Mahon Point celebrated as they were awarded their Retail Ireland Skillnet QQI Certificates for the range of occupational training courses completed. On the day, our very own Margaret and Irene joined Jonathan Ward the Managing Director, Mothercare Ireland, Ian Malone, the Mahon Point Store Manager and Karen Ferris,
- Published in General Retail, Industry News
Woodies Staff Awards Ceremony
Tuesday, 21 November 2017
On Monday 13th November 2017, Woodies staff from all over Ireland came together at the Westbury Hotel on Grafton Street for a special awards ceremony. 176 staff members were awarded Level 5 certificates in Retail Ireland Skillnet Retail Customer Service, achieved through work-based-training in their own stores. Damien Richards, CEO of Woodies was in attendance
- Published in Retail Events
Congratulations Retail Graduates!
Friday, 27 October 2017
Today is yet another proud day for Retail Ireland Skillnet – Graduation!! 55 of our students will graduate later today from the Letterkenny Institute of Technology with their Degree in Retail Management! 43 will achieve their Level 7 Degree whilst a further 12 will be awarded their Honours Degree (Level 8). We would like to
- Published in Retail Events
Retail Study Tour 2017. Destination: London!
Tuesday, 10 October 2017
Our sixth annual Retail Study Tour was recently held on 27th and& 28th of September where London’s top retailers opened up their doors to deliver an inspiring and insightful experience for our attendees. The focus this year was on ‘Digital Innovation in Retail’, with an aim to shed light on how the most modern retails in
- Published in General Retail, Uncategorized
Retail Degree off to a Flying Start for 2017!
Tuesday, 26 September 2017
September at Retail Ireland Skillnet can only mean one thing = Retail Degree time! This year we welcomed 55 new students on board our Degree in Retail Management Practice. All students have been equipped with the tools and information required to get started and have now entered the world of work-based learning and education! This
- Published in Retail Events, Retail Guest Speakers
Degree in Retail Management – Applications now OPEN!
Wednesday, 08 March 2017
We are now accepting applications for our hugely popular Degree in Retail Management Practice Places on this course fill up fast every year so now is your chance to secure your place on our ‘Debt Free Degree‘! Why choose this Degree? Allows you to work full-time while you study 50% funding is available to all – annual fees
- Published in Retail Events, Retail Training Programmes
Valentine’s Day in Ireland
Tuesday, 14 February 2017
What do Irish people really think of Valentine’s Day? And how does the average Irish person splash out on their significant other? The article below, published today by businessworld.ie has some interesting insights!… In a recent survey conducted by iReach Insights, 1,000 adults were asked about Valentine’s day and their view on Valentine’s day and plans for the
- Published in Uncategorized
Look Who Came to Visit us Yesterday!
Tuesday, 06 December 2016
Pat Breen – Minister of State for Employment and Small Business AND Joe McHugh – Minister of State for the Diaspora and Overseas Development paid Retail Ireland Skillnet a visit yesterdy at our office at the CoLab at Letterkenny Institute of Technology. Network Manager Sean Carlin introduced the ministers to how we assist the Irish retail
- Published in Retail Events
You won’t believe the latest shopping technology!!
Tuesday, 06 December 2016
Imagine being able to walk into a store, pick up what you want and just walk straight out the door again – no queues, no checkouts, no hassle! Well imagine no more, are Amazon are set to make this store concept a reality very soon. Using what they claim to be “the world’s most advanced
- Published in Retail Innovation
