QQI LEVEL 5 | Course Code: 5N0690

Retail Communications

This course is delivered by the following method...

Training Partnership

Annual subscription to full suite of Occupational Accredited Work-based Training. Contact a member of the Retail Ireland Skillnet team and discover how we can support your training needs.

Effective communication is fundamental in a successful business. The purpose of this award is to equip the learner with the relevant knowledge, skill and competence to communicate verbally and non-verbally in standard everyday tasks and in work-related tasks, operating independently while under general direction.

Course Code: 5N0690
National Framework Level: QQI Level 5

This programme is a QQI component (minor) award, certified at Level 5 on the national framework of qualifications – see www.nfq.ie  and is one of 8 components of major award 5M2105 – Retail Practice.

  • Listening
  • Speaking
  • Reading
  • Writing
  • Non-verbal communication
  • Visual communication
  • Communication technology

This course is delivered through;

  • Training Partnership: Assessors are trained to mentor employees instore through the work-based programme.

If you would like to find out more information or discover how we can offer bespoke training for your business, please contact the Retail Ireland Skillnet team on 0749176853 or email info@retailirelandskillnet.com

Training Partner: We consider two factors when quoting retailers who want to become a Training Partner:

  • How many employees will be completing training?
  • How many courses does the retailer want to complete?

Let us tailor the perfect training plan for your organisation, contact us today by emailing info@retailirelandskillnet.com or telephone 0749176853.


Learner should have reached the standards of knowledge, skill and competence associated with the preceding level of the National Framework of Qualifications. This may have been achieved through a formal qualification or through relevant life and work experience in a retail environment.

Training Partnership: Organisational Paced Learning

Location: Nationwide

National Framework Level: QQI Level 5

For more information about this course, please complete the form below

or contact the Retail Ireland Skillnet team directly at Tel: 074 9176853 or Email: info@retailirelandskillnet.com

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