Digital Certificate | Online Course

Selling Skills for Retail



Buy online and you can start this eLearning today

This online selling skills course is designed to help those within retail sales positions improve their knowledge and skills to maximise sales for their company.

You will learn techniques for how to sell effectively, the shift toward online selling, the changing nature of consumers and their shopping habits, how to improve customer loyalty, and much, much more.

Upon successful completion on the course, a Retail Ireland Certificate of Achievement will be available to download.

This course is suitable for individual learners or for employers who may wish to register groups of employees.

For information about this course please get in touch with us on 0749176853, email or fill out the query form below.

Delivery: 100% online
Cost: €29 (For more than 10 employees, please talk to us about our group rates)
Duration: Self-paced eLearning approx 6 hours

  • The eight steps of selling
  • Improving product knowledge
  • Retail ethics
  • Making a sale
  • Online selling techniques
  • Handling payments
  • Dealing with difficult situations
  • Handling refunds
  • Improving customer loyalty
  • Legal responsibilities

This course is only delivered using eLearning and supported with interactive content, videos and other resources.

The course is delivered 100% online and can be completed on desktop, mobile, and tablet.


This course is available to all individuals - employed and unemployed.  There is no requirement on previous qualifications.

Self-paced online delivery in approximately 6 hours

Industry Certified by Retail Ireland Skillnet

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  • Price: 29,00 €
  • 0,00 €

For more information about this course, please complete the form below

or contact the Retail Ireland Skillnet team directly at Tel: 074 9176853 or Email:

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