Retail Technologies and Future Skills Report

Examining the emerging technologies in retail and the implications on careers and skills

In a time where every facet of retail is being disrupted by technological advancements, the Retail Technologies and Future Skills Report provides much-needed insights.  The extensive study conducted with Irish retailers provides a deep dive into the future of work for the retail sector.

The 142-page ground-breaking retail report provides:

  • innovative insights into how technologies such as data, IoT, automation, blockchain, artificial intelligence, augmented reality, and virtual reality are impacting retail.
  • review of how emerging technologies are impacting retail disciplines such as retail sales, customer experience, retail marketing, visual merchandising, supply chain, loss prevention, and payments.
  • insights from Irish and international subject matter experts.
  • recommendations that retailers can take to address challenges relating to skills and careers.
  • actions training and education providers can take to align their training offering to meet the needs of the retail sector.

Report Authors

Roisin Woods, Retail Ireland Skillnet|Ibec

Dr. Oran Doherty Retail Ireland Skillnet | Ibec

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