customer service
The results are in from a recent poll conducted on Retail Ireland Skillnet Facebook page, where we asked our followers if they felt retailers could improve their customer service standards?  The poll ended with a resounding 90% of voters backing the need for change in retailer’s customer service standards. The question is where do retailers
As a retailer, do you think your staff feels appreciated and recognised? The vast majority of today’s workers report that they are overworked and underappreciated. Most retail employees – regardless of current position – have ambitions for a more senior level than where they currently stand. The challenge is that we are so busy keeping